Refund policy

We have a 14-day refund policy, which means you have 14 days after receiving your item to request a refund.

To be eligible for a refund, you must reach out to us within 14 days and state the reason for a refund.  For item defects, we might require you to send pictures that include your receipt in the picture.  We only accept reasons such as the item was defective, damaged, contained the wrong information, or was sent to you incorrectly.

To start a return, you can visit the contact us page on the home page. If your return is accepted, we’ll send you a message when your refund has been processed.

You can always use the chat to ask any questions

Tips:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges/replacements
We do not provide exchanges or replacements currently.

Refunds
We will notify you once we’ve inspected your refund request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Incorrect ordering

Please make sure that you are selecting the correct models, sizes, and more for your order. If you are ever unsure of a product, please reach out to us with questions or check out the reviews on the products!  We know mistakes can happen so if your order has not shipped, please contact us to cancel the order.

Unfortunately, we are not able to refund buyer's remorse.  Please make sure you are certain you want to purchase a product before doing so!